AI customer service employee
An AI customer service employee that resolves, not deflects
Ehrler Systems answers support questions from your own documentation in seconds, in any language, at any hour — and escalates cleanly to your team with the full history when a person is genuinely needed.
Free plan available · Paid plans start with a 3-day free trial
- Resolves repeat questions instantly from your own docs
- Grounded answers with no invented policies or prices
- Learns from PDFs, spreadsheets, videos and your website
- Replies in the customer's language automatically
- Human handoff with full transcript and contact history
- Reports the questions it couldn't answer so you can fix the gaps
Cut first-response time to seconds
Most support volume is the same handful of questions. Your AI customer service employee handles those immediately, at any hour, so your team's time goes to the cases that actually need a human.
Knowledge that stays current
Re-crawl your site whenever you update it, upload new policy documents, and the knowledge base refreshes. Every answer is traceable to the source material rather than a general model guess.
See what customers are struggling with
Analytics show conversation volume, resolution rate, unanswered questions and sentiment, plus AI insights on what to change — so support becomes a feedback loop into your product and content.